FAQ

Silver Spring, MD

Explore our FAQ section to find answers to commonly asked questions.

Frequently Asked Questions

Find answers to common questions about our pool services.

What maintenance services do you provide for swimming pools (e.g., cleaning, chemical maintenance, repairs)?
How often should I schedule pool maintenance and cleaning?
Do you provide pool opening and closing services for seasonal pools?
What is the warranty on your pool installations and equipment?
Can you help with upgrading or renovating an existing pool?
What is the expected lifespan of a swimming pool and its components?
Do you offer water testing and chemical balancing services?
What is the process for scheduling pool repairs and maintenance?

Call or email us—we’ll schedule at the earliest convenience. We will discuss your needs, create a proposal for your review and once approved, we will start with the job.

Depending on the job, material availability and season timeline, the job is typically scheduled within 1 day or up to 1 week.
What is your response time for emergency pool repair calls?
Can you provide references or customer testimonials from your previous pool projects?
What types of swimming pools do you offer (e.g., in-ground, above-ground, fiberglass, vinyl, concrete)?
How much does it cost to install a swimming pool in my area?
What is the timeline for pool installation from planning to completion?
What maintenance services do you offer, including cleaning, chemical balancing, and equipment repairs?
How frequently should I schedule pool maintenance and cleaning?
Can you help with pool opening and closing services, especially for seasonal pools?
What is the warranty on your pool installations and equipment?
Can you assist with pool upgrades, renovations, or remodeling?
How do I make my pool more energy-efficient and eco-friendly to reduce operating costs?
What is the process for scheduling pool repairs and maintenance, and what is the typical response time?

Call or email us—we’ll schedule at the earliest convenience. We will discuss your needs, create a proposal for your review and once approved, we will start with the job.

Depending on the job, material availability and season timeline, the job is typically scheduled within 1 day or up to 1 week.
How do you handle common pool issues, such as algae, bacterial growth, and water quality problems?
What sets your pool company apart from other pool companies in the USA?
How long do I have to wait to use my swimming pool after chemical treatment?
How often do I need to test my pool water?
I still have pool chemicals left over from last season. Are they OK to use?
Is Chlorine safe for swimming pools?
Why is it important to be sure that my pool water’s chemistry is correct?
Why should I purchase pool chemicals from a professional pool store instead of a big box retailer?
How often should I add chemicals?
Why do I need to add water to the pool?
How often do I need to drain my pool?

Got any Question Contact us.

WHAT OUR CUSTOMERS SAY

Don’t just take our word for it. Here’s what our satisfied customers have to say.

Travis Cushman

B&D are such a great team. Very responsive, competitively priced, and technical experts in the all things pool related. I greatly appreciate that when a major piece of equipment goes down, they spend a lot of time looking for the best price to replace it and give me a slate of options. I’m entering my third year with B&D (having used another service company previously) and have been very happy.

Kelsey Kane

We use them for our summer pool service in Silver Spring (weekly visits) and they are great. We sometimes need them to come out on short notice, or call/text them for a question we have, and they are always available and helpful.

Silvia Stepanenco

Brilliant service , very polite and professional.

The job they did was on time and with absolutely no problems. I would like to recommend their services. Shoutout to all people working there they was brilliant.

Sam Bruck

Love working with BnD Pools! They have serviced our pool since 2020 and they have been great! Good with communication, maintenance and timeliness. Would highly recommend their services. Thanks guys!

Howard Boltansky

B&D Pools LLC is an incredible company!! They have taken care of our pool for over 10 years. Whether it is opening, closing or weekly maintenance they are excellent. Additionally, they have taken great care ( at very reasonable/fair prices) of a multitude of issues we have had on our older pool such as bad valves, rusted heater, pump problems ( just to name a few). I give them over 5 stars!! Bora and Djorde and their team are the best!!

Thaoly Nguyen

B&D Pools LLC is an amazing pool renovation company to work with and is very competitively priced! Prior to calling B&D, other pool companies were simply sending out their representatives to do measurements only and all the proposals for the renovation were done online with nothing explained; meanwhile, their proposed costs were outrageous. With B&D, Bora came out to not only measure, but also offered great advice. He even brought all of his tile/coping samples and pictures/magazines with him—No need to stop by any warehouse or showroom! Bora of B&D was available to answer questions through the entire renovation. He and his team are so easy to work with, extremely personable, and are also very competitive in pricing. My pool is looking lovely with the new diamond brite quartz plaster in super blue, new waterline tiles, and new brick coping. B&D, keep up with the great work and don’t ever change your work ethics!

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